🛡️ Responsible Gaming

At 77jai Responsible Gaming — Keep the fun, keep the control

Gaming is most enjoyable when it stays a form of entertainment. 77jai believes responsible gaming is the best gaming — which is why we're committed to providing you with all the tools and support you need.

18+ Only Time Limit Setting Budget Control Self-Exclusion Feature
18+
Age Restriction is Mandatory
24/7
Support Team Active
5+
Self-Protection Tools
100%
Our Commitment — Responsible Gaming
Responsible Gaming Core Pillars

What we do to keep gaming safe at 77jai

⏱️

Time Limit Setting

Set a daily or weekly time limit for yourself in advance. When the limit is reached, 77jai will automatically send you an alert.

💰

Budget Control

Set a daily, weekly, or monthly deposit limit. Once a limit is in place, it applies automatically — overspending simply isn't possible.

🔒

Self-Exclusion Feature

You can exclude yourself from the platform temporarily or permanently. This decision is completely confidential and takes effect right away.

📊

Gaming History Review

You can view your full gaming history, win/loss records, and spending details at any time. Keeping track of yourself has never been easier.

🧠

Awareness Training

Use our self-assessment tool to identify signs of gaming addiction. Staying aware early on makes it much easier to avoid problems down the line.

🤝

Professional Support

If needed, our responsible gaming team can connect you with professional support organisations. You are not alone.

Important Reminder

Gaming is purely for entertainment. Never treat it as a way to recover lost money. If you feel gaming is having a negative impact on your life, seek help now.

1

What Responsible Gaming Really Means

Responsible gaming means enjoying gaming as a controlled, fun form of entertainment — one where you stay fully in control of your time, money, and emotions. At 77jai, responsible gaming isn't just a policy; it's part of who we are.

Online gaming has become a popular form of entertainment for millions of people across Bangladesh. But like any form of entertainment, knowing your limits matters. Responsible gaming doesn't mean having less fun — it means making sure the fun lasts safely for the long run.

77jai's responsible gaming policy rests on three core principles: Awareness, Control and Support. We want every player on our platform to game with full awareness, set their own limits, and feel comfortable asking for help when they need it.

Keep in Mind

Responsible gaming isn't about working against yourself — it's a way of taking care of yourself. Enjoy the experience, but stay within your limits.

2

Recognizing the Signs of Gaming Addiction

Gaming addiction develops gradually — often without you realizing when entertainment crossed the line into a problem. Watch out for the following signs:

  • Chasing lost money by continuing to play is the most dangerous sign of a problem.
  • Neglecting daily responsibilities, work, or family because of gaming.
  • Spending beyond your planned budget and still being unable to stop.
  • Feeling restless, irritable, or anxious when not gaming.
  • Hiding your gaming activity from family or friends.
  • Continuing to game by taking on debt or draining your savings.
  • Repeatedly wanting to cut back or stop but being unable to do so.
Caution

If you notice two or more of the above signs in yourself, don't wait — reach out to our support team. Asking for help isn't weakness; it takes real courage.

3

Smart Budget Planning

Budget planning is the most important aspect of responsible gaming. Before you start playing, decide how much you can afford to spend — and treat that as your hard limit.

  • Use your entertainment budget only: Never use money set aside for rent, food, medical expenses, or your children's education for gaming.
  • Set a monthly limit in advance: Set a deposit limit on your 77jai account at the start of each month. Once set, it cannot be increased for the rest of that month.
  • Accept Your Losses: Losing is a normal part of gaming. Chasing losses by playing more almost always makes things worse.
  • Set aside your winnings: After a big win, withdraw a portion of those winnings — don't put it all back into play.
  • Track your spending regularly: Review your gaming spending once a week and adjust your limits if needed.

Using 77jai's deposit limit feature, you can set daily, weekly, and monthly limits all at once. Any increase to these limits requires a 72-hour cooling-off period.

4

Self-Assessment

Ask yourself the questions below. If most of your answers are "yes," it's time to be more mindful about responsible gaming.

1

In the past month, have you spent more than your set budget on gaming and hidden it from yourself or your family?

2

After a loss, do you find yourself thinking "I'll win it back this time" and playing more? Does that pattern sound familiar?

3

Do you feel anxious, irritable, or restless when you're unable to game?

4

Have family or friends expressed concern about your gaming, and you've brushed it off?

5

Have you tried to stop gaming but found yourself unable to follow through?

6

Are you prioritizing gaming over work, studies, or family responsibilities?

Results Analysis

If you answered "yes" to 3 or more questions, please speak with our support team. It's completely confidential and non-judgmental.

5

77jai's Protection Tools

77jai provides several effective tools to support responsible gaming. All of them are easily accessible from your account settings.

Session Timer

Tracks the time spent in each gaming session and alerts you when the limit is reached.

Takes effect immediately
💳
Deposit Limit

Set a maximum deposit limit on a daily, weekly, or monthly basis.

72-Hour Cooling-Off
😴
Cooling-Off Break

Temporarily suspend your account for anywhere from 1 day to 6 weeks.

Any Time
🚫
Self-Exclusion

Exclude yourself from your account for anywhere from 6 months to permanently.

A Permanent Option is Available
📈
Loss Limit

Gaming will automatically stop once you've lost a set amount.

Automatic
📋
Gaming History

A full record of your gaming activity, including detailed spending and winnings.

Always Available
6

The Role of Family & Friends

Knowing how to recognise a loved one's gambling problem — and how to help — is crucial. Often the person affected doesn't realise it themselves, but family or friends notice first.

  • Have a calm conversation: Express your concern without criticism or anger. Use language like "I'm worried about you."
  • Gather information: Learn about gaming addiction and share the right information with your loved ones.
  • Encourage Alternative Activities: Encourage spending time with family, playing sports, or pursuing hobbies.
  • Seek professional help: Don't try to handle it alone — seek advice from a professional.
  • Take care of yourself: Don't neglect your own wellbeing while supporting a loved one. Your mental health matters too.

If a family member wants to request an account closure on someone's behalf, our support team is ready to help.

7

Protection of Children & Minors

77jai is strictly for users aged 18 and above. Keeping minors off the platform is one of our highest priorities.

  • Age verification is mandatory at registration.
  • Age is verified through government-issued ID during the KYC process.
  • Use a PIN or password on shared family devices.
  • Never hand a logged-in device to a child.
  • If in doubt, use parental control software.
If a Minor Is Detected

If a user under 18 is identified on any account, the account will be closed immediately and all transactions will be cancelled.

8

Help & Contact

If you need help with anything related to responsible gaming, our team is always ready. Reach out through any of the channels below:

Email Support

[email protected]
Response within 48 hours

Live Chat

24/7 Support Available
Average response time: 5 minutes

Remember — asking for help takes courage. Your identity and conversations will be kept completely confidential.

9

Frequently Asked Questions

Go to the "Responsible Gaming" section in your account settings. There you'll find options to set deposit limits, session timers, and loss limits. Limits take effect immediately once set, but any increase requires a 72-hour waiting period.

Yes. Once self-exclusion is activated, you will be unable to log in for the chosen period and will not receive any promotional communications. For permanent self-exclusion, the account cannot be reopened. Any remaining balance will be returned through the designated process.

A family member cannot close the account directly, but if they contact our support team, we'll assist through a verification process. For serious concerns, we act promptly.

Start by reaching out to our support team — we'll point you in the right direction. Consulting a mental health professional or counsellor is the most effective step. Don't hesitate to talk; everything is completely confidential.

A cooling-off break is temporary — ranging from 1 day to 6 weeks. Your account reactivates automatically once the period ends. Self-exclusion is long-term — from 6 months up to permanent. It applies to more serious situations, and reactivating your account after the period ends requires additional verification.

No, absolutely not. 77jai is strictly for users aged 18 and above. Age is rigorously verified during registration and the KYC process. If a minor is detected, the account is closed immediately.
🎮 Play it safe
Keep the fun, keep the control

Responsible gaming is part of the culture at 77jai. Play in a safe environment, set your limits, and enjoy gaming the way it's meant to be.

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