77jai's Privacy Policy — Your data is secure

When you create an account and use our services at 77jai, we collect certain specific information. The primary purpose of collecting this data is to provide you with the best gaming experience and to keep your account secure.

The types of information we collect are listed below:

We never collect your full mobile banking PIN or password. This information is processed directly by the mobile banking gateway and never reaches our servers.

Collected data is used solely for its stated purpose. The core principle of 77jai's privacy policy is simple — your information exists to serve you, and nothing else.

• Account Management: To create, verify, and maintain your account.
• Financial Transactions: To accurately process deposits and withdrawals.
• Fraud Prevention: To detect unusual activity and keep your account secure.
• Support Services: To access relevant information and resolve your issues quickly.
• Responsible Gaming: To detect excessive gaming patterns and provide timely alerts.
• Legal Obligations: To meet the requirements of applicable laws and regulatory authorities.
• Service Improvement: To improve platform quality using anonymized analytics.

77jai never sells or transfers your personal information to third parties for commercial purposes. However, there are limited circumstances where sharing information may be necessary, as clearly outlined below:

• Payment Gateway: Necessary information is shared with Mobile Banking, Nagad, and Rocket to process transactions. These payment partners operate under their own privacy policies.
• Licensing Authority: We may be required to provide certain information to regulatory authorities in order to maintain our gaming license.
• Law Enforcement: Information may be disclosed on the basis of a court order or valid legal demand.
• Technology Partners: Technology providers that support platform operations may receive a limited amount of data — however, all of them operate under our privacy agreements.

Your information is not shared beyond the cases listed above. No third party may use your data for their own purposes.

The 77jai website and app use cookies. Cookies are small text files stored in your browser that help enhance your experience.

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain site features to stop working.

The security of financial transactions at 77jai is our top priority. We process payment information in compliance with PCI-DSS standards.

• Your mobile banking PIN is never stored on our servers.
• All transactions are completed with end-to-end encryption.
• Payment gateway uses tokenization technology.
• Every transaction is monitored in real time through our fraud detection system.
• Suspicious transactions are automatically blocked and the user is notified.

77jai does not retain your information longer than necessary. Our data retention policy is outlined below:

• Account Information: Retained for the duration of account activity and for 5 years after closure as required by law.
• Transaction Records: Retention for up to 7 years is mandatory under financial regulations.
• KYC Documents: After verification, it is retained for a specified period in accordance with regulatory guidelines.
• Session Logs: Retained for up to 90 days for security purposes, then automatically deleted.
• Marketing Preferences: Deleted immediately upon opt-out.

Data that no longer needs to be retained beyond the designated period is permanently and securely deleted. This process runs automatically on a regular basis.

As a 77jai user, you have full rights over your own data. We ensure you can exercise these rights with ease.

To exercise these rights, email [email protected] or reach out via live chat. We typically respond within 72 hours.

77jai applies industry-leading technical and administrative security measures to protect your information.

• TLS 1.3 Encryption: All data transfers are secured using the latest TLS technology.
• Two-Factor Authentication (2FA): An additional layer of security for account access.
• Firewall Protection: Advanced firewall and intrusion detection system.
• Regular Security Audits: Regular security audits are conducted by independent experts.
• Encrypted Database: All stored data is protected with AES-256 encryption.
• Access Controls: Only authorized personnel have access to specific data.

77jai is strictly for users aged 18 and above. We do not collect information from anyone under 18, and we do not permit them to use the platform.

• Age verification is mandatory during registration.
• Age-related documents are verified as part of the KYC process.
• Any account found to belong to a minor is immediately closed and all associated data is deleted.

If a parent or guardian believes their child is using this platform, please contact our support team immediately.

77jai may update this Privacy Policy as needed. For any significant changes, we will:

• We will publish the updated policy on this page with a new effective date.
• You will be notified of any significant changes via your registered mobile number or email address.
• Continued use of the service after changes take effect constitutes acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with our latest policy.

For any questions or concerns about our Privacy Policy, please get in touch with us. Our dedicated privacy team will process your request promptly.